Returns & Refunds
Trading cards and collectibles require careful handling. Please review each listing before purchase. Nothing in this policy limits rights provided by applicable consumer-protection law.
Sealed trading card products
We generally do not accept change-of-mind returns on sealed collectible products after shipment. Manufacturer-determined pack contents, pull rates and card hits are not guaranteed, and disappointment with pulls is not grounds for a refund.
Graded cards, singles and collectibles
Condition, grading company, grade, certification details and any visible defects are described in individual listings. Please contact us if an item arrives damaged, incorrect or materially different from its description.
Damaged, incorrect, missing or lost orders
Email support@ninesndimes.net with your order number, a description of the issue and photos where applicable, ideally within 7 days of delivery or expected delivery. We will review the issue and arrange an appropriate resolution, including replacement or refund where warranted.
Questions
Contact support@ninesndimes.net before ordering if you need clarification on an item.